Privacy policy

Effective Date: 11 July 2025

Welcome to MedhaDresses.com. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website. We value the trust you place in us, and we are committed to maintaining the highest standards for secure transactions and customer information privacy.

By using our services, you agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Who We Are

Website Name: MedhaDresses.com
Category: Fashion Apparel
Contact Details:

  • GST Number: 19ENJPB5866B1ZX

  • Trade License Number: 798

  • Email: medhadresses@gmail.com

  • Phone Number: 9734311059

  • Address: Vill + P.O. - Dakshin Bijoynagar, P.S.- Bakultala, Dist - South 24 Parganas, PIN Code - 743338

2. Information We Collect

We collect various types of personal and non-personal information to provide and improve our services.

a. Personal Information

We may collect the following types of personal information when you use our services:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Details (processed securely via third-party providers)

  • Account Login Information (if applicable)

b. Non-Personal Information

We may also collect non-personally identifiable information such as:

  • IP address

  • Browser type and version

  • Device type and identifiers

  • Location data (approximate)

  • Web pages viewed and time spent on our site

  • Referring URL

3. How We Collect Your Information

We collect your information in the following ways:

  • When you register or create an account

  • When you place an order or make a purchase

  • When you subscribe to our newsletter

  • When you contact us via email, phone, or chat

  • When you browse or interact with our website (via cookies and analytics tools)

4. How We Use Your Information

We use your data responsibly and only for purposes necessary to offer our services, such as:

  • To process orders and transactions

  • To deliver products and manage shipping logistics

  • To send order confirmations, invoices, and updates

  • To provide customer support

  • To improve our products, website experience, and services

  • To send promotional messages, offers, and newsletters (with your consent)

  • To detect and prevent fraud, unauthorized transactions, or violations of our terms

5. Legal Basis for Processing Data (under Indian Law)

Under Indian laws such as the Information Technology Act, 2000, and relevant privacy guidelines, we collect and use your data with your explicit consent, which you provide by:

  • Using our website

  • Placing an order

  • Registering an account

  • Subscribing to communications

You may withdraw your consent at any time by contacting us at medhadresses@gmail.com.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These cookies help us:

  • Recognize repeat users

  • Maintain session continuity

  • Analyze site performance and user behavior

  • Personalize recommendations

You can choose to disable cookies through your browser settings. However, this may affect certain functionalities of our site.

7. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

a. With Service Providers:

We may share your data with third-party vendors for:

  • Payment processing

  • Shipping and logistics

  • Email marketing tools

  • Analytics services (e.g., Google Analytics)

  • Customer support tools

These vendors are obligated to protect your information and use it only for the purposes specified by us.

b. For Legal Compliance:

We may disclose your information if required by law, governmental request, or to protect our legal rights or the safety of others.

8. Payment Security

All payment transactions on MedhaDresses.com are processed through secure third-party payment gateways. We do not store your credit/debit card details on our servers.

All transactions are encrypted using SSL (Secure Socket Layer) technology, which ensures your data is safe and protected.

9. Data Retention

We retain your personal data only as long as:

  • It is necessary to fulfill the purposes outlined in this policy

  • We are required by law or for tax/accounting purposes

You can request deletion of your account or data by contacting medhadresses@gmail.com.

10. Your Rights and Choices

You have certain rights over your personal information:

a. Right to Access:

You may request access to the personal information we hold about you.

b. Right to Correction:

You can request correction or updates to your information if it is inaccurate or incomplete.

c. Right to Withdraw Consent:

You may withdraw consent for us to contact you or process your data by emailing us.

d. Right to Delete Data:

You can request deletion of your personal information unless required for legal or contractual reasons.

To exercise these rights, please contact us at medhadresses@gmail.com or call us at 9734311059.

11. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit data from anyone under 13. If we become aware of such data, we will delete it promptly.

12. Data Security Measures

We implement appropriate technical and organizational measures to secure your information. These include:

  • SSL Encryption

  • Regular Malware Scanning

  • Firewall protection

  • Restricted access to sensitive data

  • Password protection

However, no internet-based site can be 100% secure. While we strive to protect your data, we cannot guarantee complete security.

13. Third-Party Links

Our website may contain links to external sites (such as payment gateways or social media platforms). We are not responsible for the privacy practices or content of these websites.

We encourage you to read their privacy policies before providing them with your personal information.

14. Marketing Communication and Opt-Out

We may send you marketing emails, special offers, and newsletters from time to time. You may opt-out of these communications by:

Please note that we may still send essential transaction-related emails (like order confirmations).

15. International Transfers

Although our business is based in India, some of our service providers may be located in other countries. Your data may be transferred and stored outside India, and by using our services, you consent to this transfer.

We ensure any such transfers are compliant with applicable data protection laws.

16. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the “Effective Date” mentioned at the top.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

17. Grievance Officer (As per IT Act 2000)

In accordance with the Information Technology Act, 2000 and the rules made thereunder.

18. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, feel free to reach out:

📧 Email: medhadresses@gmail.com
📞 Phone: 9734311059
📍 Address: Vill + P.O. - Dakshin Bijoynagar, P.S.- Bakultala, Dist - South 24 Parganas, PIN Code - 743338

Thank you for choosing MedhaDresses.com. We are committed to ensuring your privacy and providing a safe and enjoyable shopping experience.