Terms & Conditions

Effective Date: July 11, 2025
Website: medhadresses.com
Business Name: Medha Dresses
GST NO: 19ENJPB5866B1ZX
Trade License Number: 798
Contact Email: medhadresses@gmail.com
Phone Number: 9734311059
Registered Address: Vill + P.O. - Dakshin Bijoynagar, P.S. - Bakultala, Dist - South 24 Parganas, PIN - 743338, West Bengal, India.

Welcome to Medha Dresses. These Terms and Conditions ("Terms", "Agreement") govern your access to and use of our website medhadresses.com (the "Site") and the services and products offered therein. By using our site or purchasing from us, you agree to be bound by the following terms.

Please read them carefully before using our website.

1. General Terms

By accessing this website or placing an order, you represent that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian. These terms apply to all visitors, users, and customers of our site.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe your conduct violates applicable laws or is harmful to our interests.

2. Products and Services

All products listed on our site are subject to availability. We reserve the right to discontinue or change product specifications and prices without notice. While we try to ensure all product descriptions, prices, and availability are accurate, errors may occur. If an error is found, we will correct it and inform you if it affects your order.

We aim to display product colors and images as accurately as possible; however, we cannot guarantee that your device's display will reflect true colors.

3. Pricing and Payment

All prices listed are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

Accepted payment methods may include:

Credit/Debit Cards (Visa, MasterCard, etc.)
UPI
Net Banking
Wallets
Cash on Delivery (COD) – if applicable

We reserve the right to change pricing and payment policies without notice. Your payment information is securely processed through trusted third-party gateways.

4. Order Acceptance and Cancellation

After placing an order, you will receive an order confirmation email. This does not signify our acceptance of your order, only confirmation that we have received it. We reserve the right to accept or decline your order for any reason, including stock unavailability, inaccuracies, or suspected fraud.

We may cancel your order at any time before delivery in case of:

Pricing errors
Product unavailability
Incomplete or unverifiable shipping details
Suspicion of fraudulent activity

In such cases, any amount paid will be refunded using the original payment method.

5. Shipping & Delivery

We deliver across India via trusted courier partners. Delivery timelines may vary based on your location and product availability.

Processing Time: 1-3 business days
Estimated Delivery: 5–10 business days depending on your region

You will receive tracking details once your order is shipped.

We are not responsible for delays caused by natural calamities, courier issues, or incorrect shipping details provided by the customer.

6. Returns & Exchanges

We want you to be satisfied with your purchase. Please refer to our Return & Refund Policy for detailed information.

Generally:

Returns are accepted within 7 days of delivery.
Items must be unused, unworn, and in original packaging with all tags.
Products under personal hygiene or custom-made categories are not eligible for return.
Exchanges are subject to availability.

Return shipping costs are typically borne by the customer unless the product was defective or wrongly delivered.

7. Cancellations by Customer

You may cancel your order within 12 hours of placing it by emailing us at medhadresses@gmail.com or calling us at 9734311059. Once the order has been shipped, it cannot be canceled.

Refunds (if applicable) will be processed within 5–7 business days to your original payment method.

8. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, icons, videos, and designs, is the property of Medha Dresses or its content providers and is protected by Indian intellectual property laws.

You may not copy, reproduce, republish, upload, transmit, or distribute any part of this website without prior written permission from us.

9. User Conduct

You agree not to:

Use the website for any unlawful purpose
Interfere with or disrupt the functionality or security of the site
Attempt to gain unauthorized access to data or servers
Upload or transmit viruses, malware, or harmful content
Engage in abusive, harassing, or objectionable behavior

Violation of these terms may result in termination of your access to the website and legal action.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the site, you consent to the practices described therein.

We take customer data privacy seriously and follow industry-standard security practices.

11. Third-Party Links

This website may contain links to third-party websites or services that are not controlled or operated by Medha Dresses. We are not responsible for the content, accuracy, or practices of any third-party site.

Accessing such websites is at your own risk and subject to their terms and privacy policies.

12. Disclaimer of Warranties

All products and services are provided "as is" and "as available" without any warranty of any kind, either express or implied, including but not limited to:

Merchantability
Fitness for a particular purpose
Non-infringement

We do not guarantee uninterrupted, secure, or error-free access to our website.

13. Limitation of Liability

Medha Dresses shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from:

The use or inability to use our website
Delays or failures in delivery
Products purchased from our site
Unauthorized access to user data

In no event shall our total liability exceed the amount paid for the product(s) in question.

14. Indemnification

You agree to indemnify, defend, and hold harmless Medha Dresses and its affiliates, employees, and suppliers from any claim, demand, or damages arising from:

Your breach of these Terms
Your misuse of the website or products
Your violation of any law or third-party rights

15. Force Majeure

We shall not be liable for any delay or failure in performance due to causes beyond our reasonable control, including but not limited to:

Natural disasters
Acts of God
War
Internet failures
Government actions
Labor strikes

16. Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time without prior notice. It is your responsibility to check this page periodically.

Continued use of the website following any changes signifies your acceptance of the revised terms.

17. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in South 24 Parganas, West Bengal, India.

18. Termination

We may terminate or suspend your access to the website immediately, without notice, if you breach any of these Terms or misuse the services.

Upon termination, all rights granted to you under these Terms will immediately cease.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

20. Entire Agreement

These Terms & Conditions, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Medha Dresses with respect to your use of the website.

21. Contact Us

If you have any questions or concerns regarding these Terms, feel free to contact us at:

Email: medhadresses@gmail.com
Phone: 9734311059
Address: Vill + P.O. - Dakshin Bijoynagar, P.S. - Bakultala, Dist - South 24 Parganas, PIN - 743338, West Bengal, India.

Thank you for shopping with Medha Dresses – Where Style Meets Elegance!